Element Knoxville West

Customer service was great and staff were friendly.

I faced multiple issues . The towels and pillows were in short supply, frustrating given that we had planned to use the sofa bed. It also took quite some time for us to get the items we requested, and I found the kitchen supplies in the room were severely lacking.

Stunningly beautiful and modern hotel, stayed here for 2 nights and had a nice experience. I had a clean room with the shower, the couch plus the dishwasher and everything was brand-new. The staff was super friendly, amicable. The location was great because it was close enough to restaurants, grocery stores and grocery stores. I greatly enjoyed this stay.

It is a stunningly beautiful hotel with friendly staff. I greatly enjoyed my room - big size for fold out couch. Thanks a lot for the stay in this place - would come here again.

The hotel features modern amenities and spacious rooms with great breakfast options, which I genuinely enjoyed. The outdoor pool offers a nice spot to unwind after a long day on the road.

Upon arrival, I encountered hair on the shower bench and a lack of necessary towels and linens for the sofa bed despite having three guests. The constant noise from the nearby warehouse alarm disrupted sleep both nights, not ideal for rest. Some technical aspects like the thermostat were tricky to adjust.

Check if extra linens for sofa beds are provided in advance. This can save you from a last-minute request.

great service but cleanliness needs attention

The front desk staff, especially Mary G, provided friendly and cute service. Our unexpected upgrade to a King suite. I also appreciated the spacious room and the large breakfast options that catered to different tastes.

I noticed several cleanliness issues that we couldn't overlook.

Positive, I loved the modern style and spacious room with a kitchenette. The breakfast options were solid, and the overall cleanliness impressed me. The outdoor pool was a nice touch for relaxation. The front desk staff made me feel welcomed 🌟

The hotel had a spacious King Room that comfortably accommodated me. The cleanliness was excellent, and I appreciated the modern amenities. The large breakfast spread was a highlight. It included a nice variety with tasty options. I encountered issues with noise from the highway, quite bothersome. The lighting in the room was tricky. I had to keep the key in the slot for the lights to stay on. The thermostat also gave me some trouble at first, as it was set to a chilly 65 degrees when I arrived. I would have preferred a friendlier system for temperature adjustments.

would definitely come back there.

Super clean King Room with a kitchenette, refrigerator, and a nice seating area. Love the large breakfast options. The fitness center and outdoor swimming pool are great for a workout and relaxation. Everything felt modern, from the tv to the comfortable pillows. Perfect for a couple getaway!

The cleanliness and style of element gives it a modern look that impressed me. The amenities are fantastic, especially the fitness center and the outdoor pool, perfect for relaxation. It's also very close to everything you need.

would recommend

The front desk staff was super friendly , and we loved the spacious room with a kitchenette. After a long day, the outdoor swimming pool and the comfortable lounge area were perfect. The shower could really use a shelf for toiletries, but that didn't take away from our enjoyable time here 🌟

Everything! Delicious breakfast options, convenient location, friendly check-in process!

Loved the spacious suite and the convenient location with easy interstate access! Felt at home instantly.

The staff here were friendly and accommodating whenever we needed assistance.

Convenient Location!

This place is situated really close to restaurants and grocery stores, making it super easy to grab a bite or stock up on essentials. My studio suite was awesome, equipped with a shower, a dishwasher, and a comfortable couch for relaxing 😊.